Privacy Policy

Last updated: January 2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

Who we are

Southend Bathrooms Ltd
599 Southchurch Road
Southend-on-Sea
Essex
SS1 2PN

Email: info@southendbathrooms.co.uk
Telephone: 01702 844321

What information we collect

We may collect and store the following information:

• Name

• Phone number

• Email address

• Address (if provided)

• Details about your bathroom or mobility requirements

• Any information you submit through contact forms, lead forms, or phone calls

How we use your information

We use your information to:

• Respond to enquiries

• Arrange surveys or appointments

• Provide quotations and services

• Contact you about your enquiry or project

• Improve our services and customer experience

We do not sell or share your data with third parties for marketing purposes.

Google Ads & lead forms

If you submit your details through a Google or website lead form, your information is sent directly to us and used only to respond to your enquiry.

Cookies

Our website may use basic cookies to improve functionality and user experience. Cookies do not identify you personally.

You can disable cookies at any time through your browser settings.

How we store and protect your data

Your data is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

How long we keep your data

We keep your personal data only for as long as necessary to deal with your enquiry or provide our services, or as required by law.

Your rights

Under UK data protection law, you have the right to:

• Request a copy of the data we hold about you

• Ask us to correct or delete your data

• Withdraw consent at any time

To exercise these rights, please contact us using the details above.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us.

If you want, I can:

• Shorten this to a 3-line “Privacy Notice” for Google lead forms

• Adapt it specifically for ClearSteps Bathrooms

• Give you the exact URL text to paste into Google Ads

• Turn this into a downloadable PDF